Jitabat's Terms and Conditions —
Your Rights & Responsibilities

General Terms & Conditions

Jitabat is an online gaming and betting platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between Jitabat and its users. By accessing Jitabat's website, mobile version, or any of its services, you are deemed to have read and accepted these Terms.

Jitabat reserves the right to update these Terms at any time. Users will be notified of any changes via a platform notification. Continued use of the platform after any changes are made will be considered acceptance of the updated Terms.

• These Terms are valid in both English and Bengali.
• If any part of these terms is found to be invalid, the remaining sections will continue to apply.
• Jitabat's decision shall be considered final in the event of any dispute.

Account Register

Registration on Jitabat is completely free. You must provide accurate and truthful information during registration. Jitabat reserves the right to terminate any account found to contain false or incorrect information.

• Each person may open only one account.
• Please provide your real name, email address, and mobile number when registering.
• You are responsible for keeping your account password confidential.
• Opening multiple accounts under the same person is strictly prohibited.
• You may not open an account using another person's information.
• Accounts may not be transferred or sold to a third party.

Age Verification & KYC

Jitabat strictly does not provide services to anyone under the age of 18. During registration, you must confirm that you are 18 years of age or older.

KYC (Know Your Customer) verification is a mandatory process. Identity verification is required before making a withdrawal or for transactions above a certain amount. A copy of a government-issued ID may be requested.

• A copy of a national ID card or passport is acceptable.
• Completing KYC speeds up the withdrawal process.
• Your data is stored with complete security.
• Providing false identification will result in account closure.

Bonuses & Promotional Offers

Jitabat offers welcome bonuses, reload bonuses, cashback, and special event promotions from time to time. Each bonus comes with its own terms, which you should read carefully before claiming.

• Bonuses are available to eligible players only.
• Each bonus may only be claimed once.
• Bonuses have an expiry date — they must be used within the valid period.
• Using the same bonus across multiple accounts is prohibited.
• Violating bonus terms will result in the bonus balance being forfeited.

Deposit & Withdrawal Policy

Jitabat supports deposits and withdrawals via mobile banking, bank transfer, and e-wallets. All transactions are secure and encrypted.

• It is recommended to use the same method for both deposits and withdrawals.
• Minimum withdrawal amounts vary by method.
• Withdrawals are processed faster on KYC-verified accounts.
• Mobile banking transactions are typically processed within 15–30 minutes.
• Withdrawals to third-party accounts are not permitted.
• Large withdrawal requests may be held on accounts with incomplete KYC.

Gaming Rules & Fairness

All games on Jitabat are RNG (Random Number Generator) certified, meaning every game outcome is entirely random and not predetermined. No manipulation of any kind is possible.

Odds in Sports Betting may change in real time. The odds recorded at the time a bet is successfully accepted are final. If a bet cannot be completed due to a technical issue, it will be voided and refunded.

• Jitabat's decision on game outcomes is final.
• If your connection drops, the game result will be updated once you reconnect.
• Detailed rules for each game are available within the game itself.
• The use of bots or automated software is strictly prohibited.

Prohibited Activities

The following activities are strictly prohibited on the Jitabat platform. Violations may result in account closure and forfeiture of your balance.

• Placing bets with the deliberate intent of circumventing bonus terms.
• Using bots, scripts, or hacking software.
• Money laundering or suspicious financial transactions.
• Attempting to access another user's account.
• Deliberately exploiting technical glitches on the platform.
• Spreading false information in the name of Jitabat.

Responsible Gaming

Jitabat promotes gaming as a form of entertainment and is committed to preventing addiction. We care about the mental and financial well-being of our players, which is why our platform includes a range of responsible gaming tools.

• Options to set deposit limits are available in your account.
• Self-exclusion — temporarily suspend your account for a set period.
• Option to set session time limits for your gaming.
• Our support team is always ready to help.

Account Closure & Suspension

Jitabat reserves the right to suspend or permanently close an account under the following circumstances:

• For violations of the terms and conditions — without prior notice.
• If false identity information or documents are submitted.
• In cases of unusual or suspicious transactions.
• In cases of extended inactivity (more than 12 months).
• At the player's own request.

In the event of account closure, any valid balance is generally refunded; however, if the account is closed due to a breach of these Terms, the balance may be forfeited.

Privacy & Data Protection

Jitabat takes the protection of your personal information extremely seriously. We never sell your data to third parties. Your information is used solely for service delivery, identity verification, and security purposes.

Terms & Conditions Update Policy

Jitabat may modify these Terms at any time. For significant changes, users will be informed via email or platform notification. Continued use of the service after such changes constitutes acceptance of the new Terms.

• The date of any changes will be noted at the top of the page.
• You will be notified directly of any significant changes.
• Previous versions may be provided upon request.

Contact & Support

If you have any questions about these Terms or experience any issues with your account, please contact our customer support team. Our team provides assistance in Bengali and is available 24 hours a day.

Our On the FAQ Page Many common questions are already answered there — check it out first.